Client Service Representative

Western Carolina Regional Animal Hospital & Veterinary Emergency(1 month ago)

Flat Rock, NCOnsiteFull TimeJunior$36,156 - $49,538 (estimated)Client Services

About this role

The Customer Service Representative / Receptionist supports a high-performing veterinary hospital by providing administrative and client-facing support that helps maintain high standards of care. The role is embedded in a skilled team focused on best-in-practice veterinary services and offers opportunities for career growth within the PetVet network. The position works 12-hour shifts (Thursday–Sunday) and includes benefits such as medical, dental, vision, 401(k), paid parental leave, and professional development support.

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Required Skills

Customer Service
Reception
Appointment Scheduling
Phone Communication
Emergency Handling
Medication Assistance
Data Entry
Billing
Retail Sales
Record Keeping

+3 more

Qualifications

High School Diploma or GED

About Western Carolina Regional Animal Hospital & Veterinary Emergency

wcrah.com

Western Carolina Regional Animal Hospital & Veterinary Emergency Hospital is a 24/7 veterinary hospital in Flat Rock, NC that provides urgent and emergency care alongside a full range of routine and specialty services for pets in Flat Rock and Hendersonville. Their offerings include wellness exams and preventive care, internal medicine, dermatology, dentistry, in-house diagnostics, and specialty surgeries (soft-tissue, ocular procedures, spay/neuter). The hospital accepts referrals, provides new-patient registration and online resources, and offers financing options such as Scratchpay. Staffed by a multidisciplinary team, they emphasize compassionate, comprehensive care for both routine and emergency veterinary needs.