Client Service Representative
Cisive
About this role
A Client Service Representative acts as the main point of contact for clients, delivering support and ensuring a positive customer experience within a background screening company. The role involves assisting clients with inquiries, processing requests, and coordinating with internal teams to meet client needs.
Skills
About Cisive
cisive.comCisive is a single, trusted platform for your entire talent journey | Integrate and harmonize all of your talent processes across a core set of tools & services to help you overachieve your talent & business goals. Employee background checks, license monitoring, and drug screening services. Enhance your hiring process with our accurate, efficient, and comprehensive solutions tailored for healthcare, transportation, and more. Join our mission to create safer workplaces today.
Recent company news
PR NewswireCisive Achieves PBSA-BSOAP Accreditation Following Successful Process Audit
Jan 15, 2026
Heavy Duty TruckingDriver iQ Parent Firm Restructures and Rebrands under Cisive Name
1 month ago
Business WireThomas & Company Announces Strategic Partnership with Cisive to Expand Background Screening Connectivity
Aug 14, 2025
G2 Learning HubI Evaluated the 8 Best Background Check Software for Reliable Hiring
Jul 17, 2025
PR NewswireCisive Appoints Margaret Keane as Chief Executive Officer
Apr 1, 2025
About Cisive
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cisive.
Salary
$107k – $146k
per year