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Client Service Representative at CIBC - ApplyBlast

Client Service Representative

CIBC

4 months ago

4.3 on Glassdoor

Mississauga, ON

Onsite

Part Time

Junior

0 applicants

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About this role

CIBC seeks a Client Service Representative for their Personal and Business Banking Team to serve as the first line of support in a fast-paced banking center. Candidates must be flexible to work varied hours, including evenings and weekends, while assisting clients with day-to-day banking needs and product inquiries. The role requires on-site full-time presence to help clients manage accounts and connect them with appropriate specialist teams.

Responsibilities

Assist clients with day-to-day banking transactions and account management
Resolve client issues and escalate complex matters to appropriate team members
Promote digital banking applications to enhance client self-service capabilities
Maintain high standards of service across multiple banking centers
Adhere to compliance protocols while ensuring a positive client experience

Skills

About CIBC

cibc.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1867

View Profile

CIBC (Canadian Imperial Bank of Commerce) is one of Canada’s major banks providing personal, business and wealth management services. It offers everyday banking, credit cards, mortgages, loans, investing and financial advice through branches, phone and online/mobile channels. CIBC serves individuals, small businesses and institutional clients with digital tools, financial planning and specialized products such as private and commercial banking. Customers rely on CIBC for its broad product suite, omnichannel access and Canadian market presence.