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Client Service Representative at CIBC - ApplyBlast

Client Service Representative

CIBC

4 months ago

4.3 on Glassdoor

Edmonton, AB

Onsite

Part Time

Senior

0 applicants

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About this role

A Senior Client Service Representative at CIBC serves as the first line of support for personal and business banking clients, helping them manage day-to-day needs and achieve financial goals. The role involves proactive client engagement, problem-solving to resolve issues, and guiding customers on using digital banking tools across multiple locations.

Responsibilities

Help clients manage accounts and financial products
Proactively connect clients with appropriate team members
Guide customers on using mobile banking applications
Resolve client issues by taking accountability for solutions
Listen to client needs and offer meaningful interactions

Skills

About CIBC

cibc.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1867

View Profile

CIBC (Canadian Imperial Bank of Commerce) is one of Canada’s major banks providing personal, business and wealth management services. It offers everyday banking, credit cards, mortgages, loans, investing and financial advice through branches, phone and online/mobile channels. CIBC serves individuals, small businesses and institutional clients with digital tools, financial planning and specialized products such as private and commercial banking. Customers rely on CIBC for its broad product suite, omnichannel access and Canadian market presence.