innovetivepetcare
The Client Service Representative serves as the first point of contact for clients and their pets, creating a welcoming and supportive experience from the initial call or visit. This role involves managing high-volume phone inquiries, scheduling appointments, processing payments, and maintaining accurate patient and client records. The position requires strong organizational skills and the ability to thrive in a fast-paced veterinary environment while providing exceptional customer service.
Headquarters
Austin, Texas, United States
Company Size
1001-5000 employees
Founded
2015
Innovetive Petcare owns and operates veterinary hospitals and provides centralized business support so clinical teams can focus on delivering excellent medical care. They manage day-to-day administrative and operational functions—such as practice management, staffing, and back-office services—to relieve veterinarians of non-clinical burdens. The company positions itself as a veterinary family that prioritizes clinician happiness, success, and career growth. Innovetive Petcare maintains an active online presence and partners with practices to scale and professionalize veterinary care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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