Client Service Representative

The Client Service Representative serves as the first point of contact at the front desk, greeting clients, managing appointments, and ensuring a welcoming experience for both pet owners and their animals. This role involves multitasking to handle phone calls, check-ins, payments, and scheduling while collaborating with veterinary staff to support patient care. The position requires strong customer service skills, patience, and the ability to maintain a calm and organized environment in a busy veterinary setting.