Client Service Specialist (French & English)

capital.com(1 month ago)

HybridFull TimeJunior$54,167 - $72,606 (estimated)Customer Support

About this role

This role is a client-facing position within a leading global trading platform, focused on supporting users of its digital asset services. The successful candidate will guide clients through the platform and KYC procedures, ensuring a smooth and trustworthy user experience. The position sits within a fast-growing, technology-driven organization that emphasizes client satisfaction and continuous improvement. It offers the opportunity to be part of the digital assets movement while collaborating with a highly skilled international team.

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Required Skills

Client Support
Customer Service
Live Chat Support
Email Support
Phone Support
KYC Assistance
Platform Onboarding
Client Training
Client Relationship Management
Issue Resolution

+8 more

About capital.com

capital.com

Capital.com is a fintech trading platform that enables retail and institutional clients to trade a wide range of instruments—stocks, ETFs, forex, indices, commodities and cryptocurrencies—via CFDs and supported underlying markets. It provides web and mobile apps with advanced charting, real‑time market data, AI-driven insights and risk‑management tools alongside commission‑free pricing and competitive spreads. Regulated across multiple jurisdictions (including the UK, EU and Australia), Capital.com also emphasizes trader education and analytics to make markets more accessible to a global user base.