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Client Service Specialist at Fiserv - ApplyBlast

Client Service Specialist

Fiserv

2 days ago

3.0 on Glassdoor

Mississauga, Ontario, Canada

Onsite

Full Time

Junior

0 applicants

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About this role

The Client Service Specialist role at Fiserv supports client service operations by resolving customer and account inquiries across service channels and maintaining high-quality support delivery. This position provides Tier 2 support for product, billing, account, and service issues while contributing to a consistent and positive client experience. The role involves responding to inbound calls, troubleshooting issues, and documenting interactions in the CRM system to meet performance targets.

Responsibilities

Resolve customer and account inquiries across service channels
Provide Tier 2 support for product, billing, and service issues
Document interactions in CRM systems and meet performance targets

Skills

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

View Profile

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.