Client Service Specialist

The Client Service Specialist supports the delivery of high-quality client service for BNY Archer Managed Account Services, serving retail Separately Managed Account (SMA) managers, multi-channel managers, and other managed account program sponsors. This role acts as a key liaison between Operations and Client Service teams, helping monitor client requests, coordinate follow-up activities, and resolve servicing inquiries. The position serves as an escalation point for operational teams but is primarily focused on internal coordination rather than direct client ownership.