Client Service Supervisor-Records Management
SPS-North America(12 days ago)
About this role
The Client Services Supervisor in Records Management is responsible for overseeing on-site records operations, ensuring compliance, managing staff, and serving as the primary client contact in a structured environment. The role involves managing records lifecycle, supporting digital transition initiatives, and maintaining client relationships.
Required Skills
- Records Management
- Document Management
- Compliance
- Leadership
- Customer Service
- Information Governance
- Digital Workflows
- Records Lifecycle
- Data Accuracy
- Retention Policies
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.
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