Client Service Supervisor
SPS-North America(16 days ago)
About this role
A Client Services Supervisor at SPS oversees Lobby Concierge and Visitor Center operations, ensuring service continuity and a high level of tenant and visitor experience. The role serves as a site-level leader responsible for maintaining standards, supporting site operations, and representing SPS to clients and building management.
Required Skills
- Team Leadership
- Customer Service
- Scheduling
- Timekeeping
- Training
- Coaching
- Reporting
- Communication
- Operational Management
- VIP Greeting
Qualifications
- High School Diploma
- Bachelor's Degree Preferred
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.
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