Client Service Supervisor

SPS-North America(4 days ago)

New York, NYOnsiteFull TimeMedior$25,000 - $26,000Print & Mail Services

About this role

The Client Services Supervisor at Moody's oversees daily print and mailroom operations, ensuring service quality and operational efficiency. The role involves supervising staff, managing print production and mail logistics, and maintaining vendor relationships to meet service standards while supporting client engagement.

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Required Skills

Print Production
Mailroom Operations
Vendor Management
Quality Control
Inventory Management
Logistics
Customer Service
Leadership
Operational Efficiency
Safety Standards

Qualifications

High School Diploma

About SPS-North America

spsglobal.com

SPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.

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