Client Service Team Lead / Supervisor (BOG)
Hire Horatio CX
About this role
This position is for a Team Lead in the BPO industry who will oversee customer service operations, coordinate team efforts, and support process improvements. The role involves managing multiple channels of communication, training staff, and handling escalations to ensure high-quality customer support.
Skills
About Hire Horatio CX
hirehoratio.comHoratio is a B2B software company that helps organizations automate and streamline operational workflows—like onboarding, document management, and analytics—through a configurable, integratable platform. Their product targets mid-market and enterprise customers and emphasizes reliability, security, and close customer support. The site highlights client logos and visual case assets to underscore enterprise adoption and outcomes.
About Hire Horatio CX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$37k
per year