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Client Services Advisor at Arch Capital Group - ApplyBlast

Client Services Advisor

Arch Capital Group

3 days ago

Remote

Full Time

Medior

0 applicants

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About this role

Arch is seeking a customer-focused Customer Service Associate to support its Travel, Accident & Health business during the evening shift. The role serves as the primary point of contact for customers, handling inbound calls, emails, and online chat inquiries while delivering exceptional service and support. This is a day shift position (8:30AM - 5PM EST).

Responsibilities

Handle inbound customer calls, emails, and online chat inquiries
Resolve complex inquiries and convert them into insurance sales
Provide claim status updates and troubleshoot customer-facing technology

Skills

Qualifications

Life/Health and/or Property/Casualty insurance license

About Arch Capital Group

archgroup.com

Headquarters

Bermuda

Company Size

5001-10000 employees

Founded

2001

View Profile

Arch is a global leader in providing specialty insurance, reinsurance and mortgage insurance solutions for today's challenges and tomorrow's opportunities.