Client Services Associate, Oncology
BillionToOne(1 month ago)
About this role
The Client Services Associate, Oncology is a frontline customer-facing role that represents BillionToOne to physicians, oncology clinics, and patients, supporting the company’s mission in molecular diagnostics. This position is part of the Client Services organization, reports to the Client Services Manager, and helps maintain a high-quality customer experience. It is a full-time onsite role based in California operating standard weekday business hours.
Required Skills
- Customer Engagement
- Phone Support
- Email Support
- Web Support
- Billing Support
- Insurance Support
- Test Results
- Documentation
- Lab Collaboration
- Physician Outreach
+9 more
Qualifications
- 4-Year College Degree
About BillionToOne
billiontoone.comBillionToOne is a genomics diagnostics company focused on advancing disease detection, with primary emphasis on noninvasive prenatal screening and liquid biopsy. They use proprietary molecular counting technology to improve sensitivity for detecting rare genetic variants and low-frequency signals in cell-free DNA, enabling more accurate prenatal and oncology testing. BillionToOne develops and markets clinical assays and partners with healthcare providers and labs to bring those tests into clinical practice. The company is publicly traded on NASDAQ under the ticker BLLN.
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