Client Services Associate
SPS-North America(28 days ago)
About this role
The Client Services Associate is an on-site representative who supports client relationships and ensures the security and preservation of physical and electronic records. The role requires professionalism, confidentiality, and adherence to retention policies while serving as a point of contact for client inquiries. This entry-level position focuses on maintaining organized records operations within a client-facing environment.
Required Skills
- Customer Service
- File Retrieval
- Document Filing
- Records Management
- Records Security
- Retention Compliance
- Email Communication
- Telephone Support
- Records Preparation
- Organization
+8 more
Qualifications
- High School Diploma or equivalent
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.
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