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Client Services Associate at Axos Bank - ApplyBlast

Client Services Associate

Axos Bank

5 months ago

3.1 on Glassdoor

San Diego, CA

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Service Representative at Axos Invest provides support to clients through phone, email, and chat, resolving inquiries and ensuring satisfaction. The role involves maintaining client records and collaborating with team members to enhance the client experience.

Responsibilities

Answering inbound customer service calls
Identifying issues and determining appropriate course of action for effective resolution
Cultivate strong relationships with clients
Addressing minor coverage issues and resolving minor complaints
Ensuring all customer communication is clearly documented

Skills

Qualifications

HS Diploma0-3 years of client service experience

About Axos Bank

axosbank.com

Headquarters

San Diego, California, United States

Company Size

1001-5000 employees

Founded

2000

View Profile

Axos Bank is a federally chartered online bank offering personal and business banking products including checking, savings, mortgages, personal loans, and auto loans. The bank provides high-yield savings accounts, digital banking tools, and investment services through its mobile app and website. It serves both individual consumers and businesses, including commercial lending, treasury management, and fiduciary banking solutions.