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Client Services Associate at City and County of San Francisco - ApplyBlast

Client Services Associate

City and County of San Francisco

2 days ago

Douglas, Isle of Man, United Kingdom

Onsite

Full Time

Junior

0 applicants

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About this role

The Client Services Associate role involves serving as the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience through phone, email, and live chat. The position requires maintaining accurate customer records, collaborating with stakeholders to address concerns, and adhering to regulatory guidelines. This role offers opportunities for professional growth within a supportive and inclusive team environment.

Responsibilities

Process and manage customer requests via phone, email, and live chat
Investigate requests and collaborate with stakeholders to resolve issues
Maintain accurate customer records and ensure data accuracy in systems

Skills

About City and County of San Francisco

sf.gov

Headquarters

San Francisco, California, United States

Company Size

10001+ employees

Founded

1850

View Profile

SF.gov is the official website of the City and County of San Francisco, providing centralized access to municipal services, department directories, news, and resources for residents, businesses, and visitors. The site offers searchable services, online forms and permits, job listings, and multilingual content to improve access and civic engagement. It’s designed to make finding information about benefits, public safety, city programs, and government processes quick and straightforward.