Fiserv

Client Services Delivery Manager

Fiserv(3 days ago)

Tokyo, JapanOnsiteFull TimeSenior$100,000 - $150,000Customer Service/Client Support
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About this role

The Client Services Delivery Manager role at Fiserv involves leading the launch and oversight of customer service operations in Japan. It requires strategic leadership, stakeholder engagement, and project management skills to ensure service excellence for a key regional client.

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Required Skills

  • Contact Center Platforms
  • Payments Systems
  • Project Management
  • CRM Platforms
  • Workforce Management
  • Quality Assurance
  • API Integrations
  • Japanese Language
  • Stakeholder Engagement
  • Security and Data Protection
Fiserv

About Fiserv

fiserv.com

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.

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