Client Services Engineer, London

Talos(1 month ago)

HybridFull TimeJunior$71,921 - $95,286 (estimated)Engineering

About this role

A Client Services Engineer at Talos is responsible for enhancing client experiences by innovating automated solutions to streamline support and minimize operational issues. This role involves real-time monitoring of production systems to ensure stability, acting as a trusted advisor for trading and operational queries. The engineer will also proactively identify client pain points and develop solutions to prevent issues, contributing to the overall reliability of the digital asset trading platform.

View Original Listing

Required Skills

Client Services
Automation Solutions
Problem Solving
Client Experience
System Reliability
Real-Time Monitoring
Customer Support
Engineering Skills
Python
Scripting

+12 more

Qualifications

Engineering degree or quantitative equivalent
Programming and/or scripting experience (Python, shell, React)
Experience with Linux
Experience with distributed systems/cloud services
Familiarity with monitoring, observability, telemetry, and SRE principles
Experience with trading systems in either capital markets or digital assets

About Talos

www.talos.com

Talos is a leading platform that provides institutional access to the digital assets and cryptocurrency markets, offering comprehensive trading lifecycle solutions from price discovery to execution and settlement. The company focuses on enabling businesses to engage with the crypto market efficiently while ensuring robust infrastructure to support trading activities. Talos is designed for institutions, delivering products that enhance trading operations, increase market access, and streamline asset management in the fast-evolving digital asset space.