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Client Services Executive at CMC Markets - ApplyBlast

Client Services Executive

CMC Markets

3 months ago

2.6 on Glassdoor

Singapore

Onsite

Full Time

Junior

0 applicants

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About this role

A bilingual Client Services Executive at CMC Markets mentors the client services team and ensures efficient operations while handling direct client interactions. The role involves providing support through phone, email, and live chat, conducting platform demonstrations, and ensuring clients utilize financial products effectively. Candidates must maintain strict compliance with CMFAS certification and demonstrate strong leadership skills within a Singapore-based financial services environment.

Responsibilities

Mentor and support the client services team to ensure efficient operations
Provide proactive support through phone, email, and live chat channels
Conduct platform demonstrations and maintain after-sales support
Maintain KPI and SLA targets both individually and as a team
Take ownership of accurate client information entry in internal systems

Skills

Qualifications

BS in BusinessBS in FinanceBS in Economics

About CMC Markets

cmcmarkets.com

Headquarters

London, England, United Kingdom

Company Size

501-1000 employees

Founded

1989

View Profile

CMC Markets is a London-based CFD and forex broker established in 1989, serving 2 million+ global clients. Traders can access over 13,000 instruments — including forex, indices, commodities, shares, ETFs, and cryptocurrencies — with leverage across platforms including MT4, MT5, TradingView, and CMC's own web platform. As a FTSE 250 listed company, CMC Markets is a leading provider of OTC leveraged products with award-winning trading technology.