Client Services Intake and Dispatch Coordinator

As a Client Services Intake and Dispatch Coordinator at Rytech Restoration, you serve as the operational hub connecting customers to service teams, managing incoming calls, and dispatching requests to ensure jobs move smoothly from initial contact to completion. The role involves providing empathetic customer service, tracking job statuses, and maintaining detailed documentation across multiple systems. You will proactively follow up on assignments and communicate clearly with technicians, vendors, and customers to resolve issues and ensure timely updates.