Client Services Manager - Visa Direct, Cross-Border Payments
Visa
About this role
The Client Services Manager at Visa Direct manages key client relationships within cross-border payments, focusing on service excellence, process optimization, and stakeholder management. They serve as the client advocate, ensure service levels are met, and drive continuous improvement in service delivery. The role involves collaboration across teams, analyzing performance, and handling escalations.
Skills
About Visa
cardinalcommerce.comVisa is a global payments technology company that enables consumers, merchants, financial institutions and governments to send and receive money digitally. Through its large, secure payments network it provides processing, tokenization, data and analytics, and enterprise risk and fraud solutions (including Visa Protect) to prevent fraud and keep commerce flowing across the payment journey. Visa also offers products and APIs for card issuance, merchant acquiring, real‑time payments and other value‑added services for issuers, acquirers, merchants and large businesses. Organizations choose Visa for its scale, global reach, security and regulatory compliance.
About Visa
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Visa.
Salary
$123k – $173k
per year