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Client Services Manager at Ascensus - ApplyBlast

Client Services Manager

Ascensus

3 months ago

3.4 on Glassdoor

Baxter, Minnesota, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The role oversees a team of associates delivering client service to plan sponsors, brokers/agents, and financial partners in retirement plan services. Responsibilities include staff leadership, performance management, workflow planning, and ensuring compliance with data security and company values.

Responsibilities

Lead team to deliver excellent client service
Conduct interviews and evaluate hiring candidates
Provide performance feedback and conduct annual appraisals
Monitor service levels and telephone productivity
Develop staffing strategies and streamline workflow processes

Skills

Qualifications

Bachelors DegreeASPPACEBS

About Ascensus

ascensus.com

Headquarters

Dresher, Pennsylvania, United States

Company Size

5001-10000 employees

Founded

1980

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Everyone deserves to feel financially secure. We help more people save through partnerships with leading financial institutions and state governments.