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General Dynamics Information Technology
The Client Services Manager leads the IT Service Delivery function, overseeing multi‑site Help Desk, Unified Communications, and Video Teleconferencing teams. The role ensures high‑quality, consistent customer support across the United States using ITIL practices and ServiceNow, while managing escalation, stakeholder engagement, and continuous improvement.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
9% above the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025
