Fertifa
The Client Services Manager is a strategic role focused on managing high-stakes client relationships, ensuring account health, retention, and strategic growth for mid-to-large enterprise clients. This position serves as the primary partner for clients, driving value delivery through data-led reviews, high-level onboarding, and acting as the voice of the customer to influence product and clinical roadmaps. The role involves collaborating with internal teams, mentoring colleagues, and leading educational sessions to position the company as a thought leader in reproductive health.
Fertifa is a reproductive health benefits provider that partners with employers to offer fertility and family‑building support as part of employee benefits. Their platform combines care navigation, clinical and virtual support, and benefits management to improve employee wellbeing, motivation and retention while delivering measurable ROI. Fertifa positions these services to advance diversity, equity and inclusion and help organisations attract and retain talent. Employers use Fertifa to integrate comprehensive reproductive care into their total rewards and wellbeing programmes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fertifa.
42% below the average for this role