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© All Rights Reserved. ApplyBlast.com
Shield Technology Partners
The Client Services Onsite Support Engineer provides primary frontline technical support to end users at a client site, handling hardware, software, and connectivity issues in person, by phone, and through support channels. The role involves documenting incidents, escalating complex problems, and ensuring a high-quality, service‑oriented experience while adhering to standard operating procedures.
Shield Technology Partners is a growth partner and investor focused on working with best-in-class MSPs (Managed Service Providers) to help them scale. They combine local leadership autonomy with centralized operational support, AI-first engineering, and patient capital to help founders grow on their own terms. Their offerings include applied AI, people development, HR and finance support, strategic M&A, and access to the Shield partner network.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shield Technology Partners.
Shield Technology Partners didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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