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© All Rights Reserved. ApplyBlast.com
Ingram Content Group
The Client Services Representative supports customers by answering questions, troubleshooting issues, and resolving complaints related to IngramSpark and Lightning Source services. This role serves as the primary point of contact for publishers, managing relationships and coordinating with internal teams to ensure satisfactory resolutions. The position also involves upselling services, maintaining accurate records, and providing guidance on industry best practices to enhance customer success.
Ingram Content Group is a global book distribution and supply‑chain company that helps publishers, retailers, libraries, educators, and authors get print and digital content to market. It provides print‑on‑demand and offset printing, wholesale distribution and fulfillment, and digital content and metadata services through brands such as IngramSpark, Lightning Source, CoreSource, and Ingram Publisher Services. Ingram also operates a large wholesale catalog and network of retail and library channels, plus technology for ordering, rights and inventory management. Publishers and retailers use Ingram for scale, global reach, and end‑to‑end publishing solutions that streamline production, distribution, and sales.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ingram Content Group.
Ingram Content Group didn’t post a salary, so this is our estimate from similar listings.
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