Bank of America
The Client Services Representative II at Bank of America resolves routine client requests through calls, chats, or emails in an inbound contact center environment. The role focuses on delivering a great client experience by answering questions, resolving problems, and providing account maintenance while looking for opportunities to deepen relationships through digital solutions. The position requires accuracy, multi-tasking, and effective communication to ensure seamless service delivery.
Headquarters
Charlotte, North Carolina, United States
Company Size
10001+ employees
Founded
1968
Bank of America is a leading financial services company offering banking, credit cards, loans, and Merrill Investing. Its mission is to help make financial lives better through the power of every connection. The bank emphasizes accessible, customer-focused financial tools and a broad suite of services for individuals and businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bank of America.
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