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Client Services Representative at CMC Markets - ApplyBlast

Client Services Representative

CMC Markets

5 months ago

2.6 on Glassdoor

Sydney, Australia

Onsite

Full Time

Junior

0 applicants

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About this role

A Client Services Representative at CMC Markets manages customer support for a global CFD and share trading platform, delivering exceptional service across phone, email, chat, and messaging channels. The role involves acting as a brand ambassador, resolving client queries, and identifying opportunities to enhance the trading experience in a fast-paced financial services environment.

Responsibilities

Respond to client queries via phone, email, live chat, and messaging
Act as a brand ambassador delivering exceptional service to clients
Identify opportunities to enhance the overall client experience
Participate in a rotating schedule operating between 7:30am and 8:00pm
Resolve trading issues and provide market information to users

Skills

Qualifications

RG146 Financial Regulatory Qualification

About CMC Markets

cmcmarkets.com

Headquarters

London, England, United Kingdom

Company Size

501-1000 employees

Founded

1989

View Profile

CMC Markets is a London-based CFD and forex broker established in 1989, serving 2 million+ global clients. Traders can access over 13,000 instruments — including forex, indices, commodities, shares, ETFs, and cryptocurrencies — with leverage across platforms including MT4, MT5, TradingView, and CMC's own web platform. As a FTSE 250 listed company, CMC Markets is a leading provider of OTC leveraged products with award-winning trading technology.