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Client Services Representative at CMC Markets - ApplyBlast

Client Services Representative

CMC Markets

3 months ago

2.6 on Glassdoor

Sydney, New South Wales, Australia

Onsite

Full Time

Junior

0 applicants

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About this role

The Client Services Representative at CMC Markets will be the primary point of contact for clients, handling inquiries via phone, email, live chat, and messaging while representing the brand and identifying ways to improve the client experience. The role includes comprehensive training, including the RG146 qualification, and operates on a rotating schedule within office hours.

Responsibilities

Respond to client queries via phone, email, live chat, and messaging
Act as brand ambassador delivering exceptional service
Identify opportunities to enhance the client experience
Participate in a rotating schedule between 7:30 am and 8:00 pm
Maintain high client satisfaction through accurate trade execution

Skills

About CMC Markets

cmcmarkets.com

Headquarters

London, England, United Kingdom

Company Size

501-1000 employees

Founded

1989

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CMC Markets is a London-based CFD and forex broker established in 1989, serving 2 million+ global clients. Traders can access over 13,000 instruments — including forex, indices, commodities, shares, ETFs, and cryptocurrencies — with leverage across platforms including MT4, MT5, TradingView, and CMC's own web platform. As a FTSE 250 listed company, CMC Markets is a leading provider of OTC leveraged products with award-winning trading technology.