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Client Services Representative at J.Crew - ApplyBlast

Client Services Representative

J.Crew

5 months ago

3.9 on Glassdoor

Flower Mound, Texas, United States

Onsite

Full Time

Medior

0 applicants

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About this role

JCR is seeking a Client Services Representative to join their team in Flower Mound, TX, where you will assist individuals with court-ordered payment obligations. This role focuses on helping clients understand payment plans, resolve account concerns, and navigate difficult situations with clear communication and problem-solving skills. The position requires a professional who can balance empathy with accountability while managing a high volume of client accounts.

Responsibilities

Communicate with clients regarding court-ordered payment plans and account obligations
Help clients identify solutions when experiencing difficulty meeting payment obligations
Document client interactions and account activity thoroughly

Skills

About J.Crew

jcrew.com

Headquarters

New York, New York, United States

Company Size

5001-10000 employees

Founded

1983

View Profile

J.Crew is a leading American retail company that specializes in clothing and accessories for men, women, and children. Known for its classic, preppy styles and high-quality materials, J.Crew offers a wide range of products, from casual wear to tailored clothing. The brand resonates with customers looking for timeless fashion pieces that combine style and functionality. Additionally, J.Crew places a strong emphasis on quality craftsmanship and sustainable practices in its production processes.