Client Services Specialist
Questrade Financial Group
About this role
The Client Services Specialist at QFG provides support to clients by resolving account issues, offering product knowledge, and delivering technical support through various communication channels. They proactively engage clients, troubleshoot problems, and ensure a high level of service. The role involves working in a flexible schedule with potential for hybrid work arrangements, contributing to the company's client satisfaction and operational excellence.
Skills
Qualifications
About Questrade Financial Group
questrade.comQuestrade is a Canada-based online brokerage that provides self-directed trading and managed investment solutions for retail investors. It supports registered accounts (RRSP, TFSA), margin and cash accounts, and offers trading in equities, ETFs, options and fixed income via web and mobile platforms. Questrade also operates Questwealth Portfolios (a robo-advisor/managed portfolio service) and supplies research tools and educational resources. Investors choose Questrade for its competitive fees, user-friendly platforms, and alternatives to big-bank brokerage offerings.
About Questrade Financial Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Questrade Financial Group.
Salary
$43k
per year