Client Services Team Leader - UKPI

Our Group(2 days ago)

HybridFull TimeManager$106,991 - $140,609 (estimated)Client Services

About this role

The Client Services Team Leader at Vanguard UKPI is responsible for leading and developing a team to deliver exceptional client service and ensure operational excellence within the financial services sector. The role involves overseeing team performance, fostering collaboration, and supporting continuous improvement initiatives.

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Required Skills

Client Service
Team Leadership
Regulatory Compliance
Problem Solving
Operational Excellence
Customer Service
Change Management
Performance Monitoring
Coaching
Financial Services

Qualifications

Level 4 Industry Qualification

About Our Group

vanguardjobs.com

New Relic is a cloud-native observability platform that helps developers and operations teams monitor, troubleshoot, and optimize applications, infrastructure, and digital customer experiences. It offers application performance monitoring (APM), distributed tracing, logs, metrics, infrastructure monitoring, synthetics, dashboards, and alerting, all unified in the New Relic One platform. The service ingests telemetry from across cloud-native and hybrid stacks, provides powerful query and visualization tools, and includes AI/ML-assisted insights to speed incident response and capacity planning. Organizations use New Relic to correlate metrics, traces, and logs in one place for real‑time visibility and faster troubleshooting.

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