Dow Jones

Client Services - Technical Support Representative

Dow Jones(1 day ago)

RemoteFull TimeMedior$55,000 - $70,000Customer Service
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About this role

A Technical Support Representative at OPIS provides technical assistance for customers using API products and supports the installation and troubleshooting of various systems. The role involves collaborating with multiple departments to ensure effective issue resolution and customer satisfaction.

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Required Skills

  • API
  • Customer Support
  • Troubleshooting
  • Web Services
  • Network Protocols
  • CRM
  • REST
  • SOAP
  • XML
  • Support Documentation
Dow Jones

About Dow Jones

dowjones.com

Dow Jones publishes the world’s most trusted business news and financial information in a variety of media. It delivers breaking news, exclusive insights, expert commentary and personal finance strategies.

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