Client Solutions Retention Representative (Cox Business)

CAI Cox Automotive Corp Svcs., LLC(20 days ago)

HybridFull TimeSenior$41,872 - $74,880Sales

About this role

The Client Solutions Retention Representative at Cox Business is responsible for maintaining positive relationships with small-to-medium business customers by resolving issues, upselling services, and encouraging renewals. The role emphasizes customer satisfaction, revenue growth, and proactive outreach while supporting customer retention efforts.

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Required Skills

Customer Service
Upselling
Billing
Problem Solving
Communication
Negotiation
Customer Retention
Sales Support
Technical Troubleshooting
Relationship Building

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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