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Client Solutions Retention Representative (Cox Business) at Cox Automotive Inc. - ApplyBlast

Client Solutions Retention Representative (Cox Business)

Cox Automotive Inc.

5 months ago

Oklahoma City, OK

Hybrid

Full Time

Senior

0 applicants

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About this role

A Client Solutions Retention Representative at Cox Business helps small-to-medium business customers stay happy, loyal, and thriving by solving problems, offering tailored incentives, and uncovering upsell opportunities.

Responsibilities

Answering customer disconnect calls and resolving issues
Driving additional revenue through upsell opportunities
Making outbound calls to inform customers about new products
Reaching out to customers nearing contract expiration
Troubleshooting and resolving service, pricing or technical issues

Skills

Qualifications

High School Diploma/GED with 3 years of experienceAssociate Degree or Technical CertificationBachelor’s Degree in a related field

About Cox Automotive Inc.

coxautoinc.com

Headquarters

Atlanta, Georgia, United States

Company Size

10001+ employees

View Profile

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.