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Client Solutions Specialist (Czech & English) at Cross Border Talents - ApplyBlast

Client Solutions Specialist (Czech & English)

Cross Border Talents

1 month ago

Sofia, Bulgaria

Onsite

Full Time

Junior

0 applicants

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About this role

A Client Solutions Specialist in Sofia, Bulgaria, provides expert customer support and technical guidance for innovative products and services. The role involves resolving customer inquiries via phone, email, and chat while utilizing CRM systems and adhering to service level agreements. This position offers a supportive environment with paid training to help candidates succeed without prior technical experience.

Responsibilities

Provide expert advice and resolve technical or functional questions for customers
Troubleshoot and resolve issues within agreed SLAs using CRM and ticketing tools
Communicate with customers via phone, email, and chat to deliver top-quality support

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.