Peninsula
The Client Solutions Specialist at Peninsula will handle client complaints and retention, providing empathetic, clear, and practical solutions while managing escalations from start to finish. The role involves investigating issues, maintaining records in Salesforce, and collaborating with internal teams to ensure timely resolutions and client satisfaction.
The Peninsula Hotels operates award-winning luxury hotels in Hong Kong, Shanghai, Beijing, Tokyo, New York, Chicago, Beverly Hills, Bangkok, Manila and Paris.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Peninsula.
Peninsula didn’t post a salary, so this is our estimate from similar listings.
35% above the average for this role