Peninsula
The Client Solutions Specialist at Peninsula provides empathetic, clear, and practical solutions to client complaints and escalations, managing issues from investigation through resolution. The role focuses on retaining clients by handling feedback, maintaining accurate records, and collaborating with internal teams to rebuild confidence.
The Peninsula Hotels operates award-winning luxury hotels in Hong Kong, Shanghai, Beijing, Tokyo, New York, Chicago, Beverly Hills, Bangkok, Manila and Paris.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Peninsula.