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Client Success Advisor at Diligent Corporation - ApplyBlast

Client Success Advisor

Diligent Corporation

4 months ago

2.9 on Glassdoor

Guadalajara, Jalisco

Hybrid

Full Time

Senior

0 applicants

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About this role

Diligent is seeking an experienced GRC Advisor to support key accounts by driving platform adoption, retention, and expansion opportunities. The role involves configuring and optimizing GRC platform functionalities, conducting client assessments, and collaborating with internal teams to ensure solution adoption and continuous improvement. As a subject matter expert, this position bridges the gap between technical capabilities and client business objectives within the governance, risk, and compliance landscape.

Responsibilities

Configure and optimize GRC platform modules aligned with client business processes
Conduct in-depth assessments to recommend tailored solutions addressing client challenges
Collaborate with internal teams to drive continuous platform improvement based on use cases
Monitor industry trends and share insights as a GRC subject matter expert
Manage multiple client engagements in a fast-paced environment prioritizing tasks effectively

Skills

Qualifications

5-7 years in client-facing legal, audit, risk, or compliance roles

About Diligent Corporation

diligent.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2001

View Profile

Diligent is the leading AI-powered GRC (Governance, Risk, and Compliance) platform, providing a comprehensive suite of cloud-based software to help boards, executives, and GRC teams clarify risk, elevate governance, and manage compliance. Its unified Diligent One Platform spans board management, entity and secretarial management, enterprise risk management, IT and cyber risk, compliance, internal audit, and analytics. Organizations worldwide use Diligent to streamline governance operations, automate compliance workflows, and leverage AI-driven insights for smarter decision-making.