Client Success Associate (Entry level, Remote)
INFUSE(1 month ago)
About this role
The Client Success Specialist at INFUSE supports client satisfaction and contributes to company success by fostering strong client relationships and representing the company across diverse industries. This role provides opportunities for professional growth within a supportive workplace that values employee engagement and meaningful client impact. The position emphasizes delivering exceptional experiences while working collaboratively with internal teams to ensure clients’ needs are met.
Required Skills
- Client Relationships
- Solution Delivery
- Stakeholder Communication
- Account Growth
- Escalation Handling
- Data Entry
- Administrative Support
- Prioritization
- Interpersonal Skills
- Problem Solving
About INFUSE
infuse.comInfuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.