Client Success Associate (Entry level, Remote)

INFUSE(13 days ago)

RemoteFull TimeMedior$50,000 - $70,000Customer Success

About this role

A Client Success Specialist at INFUSE is responsible for fostering strong client relationships, ensuring the successful delivery of solutions, and providing excellent customer service. The role involves engaging with clients across various industries to contribute to their satisfaction and the company's success, while supporting the team in operational tasks.

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Required Skills

Client Relationships
Communication
Empathy
Problem Solving
Account Management
Stakeholder Engagement
Data Entry
National Service
Customer Service

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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