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Client Success Executive at Craft Gin Club - ApplyBlast

Client Success Executive

Craft Gin Club

5 months ago

3.2 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

A Client Success Executive at Retail ensures customer satisfaction and retention by maintaining strong relationships with key accounts and driving business growth.

Responsibilities

Maintain and develop strong relationships with key accounts
Drive business growth through customer engagement
Ensure customer satisfaction and retention
Collaborate with cross-functional teams
Monitor and report on customer performance

Skills

About Craft Gin Club

craftginclub.co.uk

Headquarters

London, England, United Kingdom

Company Size

11-50 employees

Founded

2015

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Craft Gin Club is a subscription-based spirits club with over 500,000 members, delivering curated gin or rum boxes every one to two months, each paired with mixers, cocktails, snacks, and a magazine. Members receive premium spirits from independent distillers, taste-tested and approved by in-house experts. The club also operates an online shop selling craft gins, rums, liqueurs, cocktail sets, mixers, and gifts, alongside editorial content and a community for spirits enthusiasts.