Client Success Expert (Remote)

INFUSE(1 month ago)

HybridFull TimeMedior$82,432 - $110,083 (estimated)Client Success

About this role

The Client Success Specialist at INFUSE is responsible for fostering strong client relationships and ensuring clients receive timely, effective solutions that meet their objectives. The role offers exposure to diverse industries, opportunities for professional growth, and membership in a supportive workplace that values employee satisfaction and meaningful client impact. The position emphasizes delivering exceptional client experiences and contributing to company success through continuous improvement and collaboration.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Territory Growth
Sales Collaboration
Issue Escalation
Administrative Tasks
Data Entry
Schedule Management
Communication

+5 more

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.