Client Success Expert (Remote)

INFUSE(14 days ago)

HybridFull TimeMedior$90,726 - $120,681 (estimated)Customer Success

About this role

A Client Success Specialist at INFUSE focuses on delivering exceptional client experiences and supporting client satisfaction across a variety of industries. The role offers professional growth within a supportive company culture and emphasizes building meaningful client relationships that contribute to company success. INFUSE promotes a workplace where employees feel valued and connected.

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Required Skills

Client Relations
Stakeholder Communication
Account Growth
Issue Escalation
Data Entry
Schedule Management
Empathy
Problem Solving
Prioritization
Detail Orientation

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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