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Client Success Manager (CSM) Lead at FIS - ApplyBlast

Client Success Manager (CSM) Lead

FIS

1 month ago

3.5 on Glassdoor

Jacksonville, Florida, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Client Success Manager Lead drives client satisfaction, solution adoption, and overall success for a specific solution by serving as a strategic partner. This role focuses on helping clients achieve business goals, delivering measurable ROI, and minimizing churn while identifying expansion opportunities. The position requires collaboration with cross-functional teams to ensure clients realize the full value of their investment.

Responsibilities

Drive client satisfaction and solution adoption to achieve business goals
Analyze client health data to mitigate churn and identify expansion opportunities
Collaborate with product and sales teams to deliver tailored solutions