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Client Success Manager (CSM) at Valet Living - ApplyBlast

Client Success Manager (CSM)

Valet Living

2 months ago

3.2 on Glassdoor

San Jose, California, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Client Success Manager serves as the primary point of contact for a large portfolio of multifamily clients, overseeing relationship management, retention, and service delivery after the sale. The role involves regular onsite visits, coordinating with internal teams to resolve issues, and driving revenue growth through upselling and cross‑selling opportunities.

Responsibilities

Serve as primary point of contact and lead account for assigned clients
Drive client retention and revenue growth through upselling and issue resolution
Conduct onsite visits and manage portfolio of up to 100 multifamily communities

Skills

About Valet Living

valetliving.com

Headquarters

Tampa, Florida, United States

Company Size

1001-5000 employees

Founded

1995

View Profile

We pioneered and perfected the doorstep collection amenity. But we’re also setting the standard in turn services, maintenance support and pet solutions. If you’re looking to impress your residents and enhance your property’s value, join the nation’s leading provider in setting a new standard for residential living.