Client Success Manager
Authenticx
About this role
Authenticx is a software company that focuses on humanizing customer interaction data in the healthcare industry. They offer a collaborative and flexible work environment with comprehensive benefits.
Skills
About Authenticx
authenticx.comAuthenticx provides a customer intelligence platform that uses AI and natural language processing to analyze conversations such as call center recordings, chats, and emails. Its software helps organizations, particularly in healthcare and insurance, identify trends, customer pain points, and operational insights from unstructured voice-of-customer data.
Recent company news
News at IUListening with Purpose: How a Social Work alum transformed healthcare
Jun 30, 2025
PR NewswireAuthenticx Reports Significant Growth in 2023, Doubling Customer Count
Dec 12, 2023
Pulse 2.0Authenticx: Interview With Founder & CEO Amy Brown About The AI-Based Healthcare Solutions Company
Dec 2, 2024
ForbesAmy Brown Creates Authenticx To Transform Healthcare Customer Experience
Apr 26, 2022
Indianapolis Business JournalAuthenticx, Tenon Software among 2024 Mira Awards winners
Apr 26, 2024
About Authenticx
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Authenticx.
Salary
$136k – $181k
per year