Client Success Manager
Procare HR
About this role
ProCare HR is hiring a remote Client Success Manager to serve as the primary point of contact for clients, managing accounts, optimizing HR systems, and ensuring client satisfaction and retention. The role involves supporting HRIS systems, particularly UKG Ready, and collaborating with internal teams to improve service quality.
Skills
Qualifications
About Procare HR
procarehr.comProCare HR provides HR solutions exclusively for the senior care industry, serving assisted living, memory care, and skilled nursing providers. They offer outsourced HR services and technology — including payroll and benefits administration, recruiting and onboarding, compliance and risk management, and training and leadership development — tailored to long‑term care operations. By focusing solely on senior care, ProCare HR helps operators reduce turnover, meet regulatory requirements, and improve staff performance and resident outcomes. Their offerings combine consulting, on‑site support, and cloud-based tools to scale HR across single sites and multi‑facility organizations.
About Procare HR
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$80k – $90k
per year